Bruin Biometrics, LLC
Bruin Biometrics LLC (BBI) is a medical device company that also provides a software for storing and collecting data from the medical device. As a product designer on the BBI team, I designed and created an intranet site, using Sharepoint, for internal communication; as well as wireframes and prototypes of features for the device software that are proven to be needed through user research.
User Research
Sharepoint Intranet Site - I conducted 10 user interviews to determine the main pain points users have with communicating internally and across teams. I synthesized the research findings into affinity maps, and card sorting, utilizing ChatGPT to assist. With the learned information from user research, I created a user persona, site map, user flows and task flows. I also conducted a competitor analysis to determine what services other other websites, apps and companies were providing well and what they were missing.
Device Software Features - Using the information gathered from user interviews and cross functional collaboration, I designed wireframes and prototypes for features that were must haves for multiple customers. In order to gain more insight into what the user needs are, I conducted A/B testing and usability testing throughout the design process to iterate on designs.
Site Map
Affinity Map
Low Fidelity Wireframes
Final Thoughts
This product is a work in progress. Due to confidentiality, I am unable to present more of the work I have done. My role in this product is to conduct user research where needed, synthesize research into usable insights, and design user centered interfaces for mobile and desktop. Through cross functional collaboration, I have designed features that will improve consumer use, as well as business outcomes.